Terms of Service

Website terms and conditions services to consumers, payment online Trading terms and conditions of tangledtartan.com and all websites owned by TangledTartan.

These terms and conditions regulate the business relationship between you and us. When you buy from us, you agree to be bound by them.

No person under the age of 18 years may purchase Services. If you are under 18, please ask an adult for help with your purchase.

We are TangledTartan. You are: a visitor to a website owned by us and/or a customer of ours.

Acceptance of Terms

These provisions (including the Privacy Policy together with any other documents referred to in these provisions) set out in the terms and conditions on which you may make use of the tangledtartan.com website (the ”site”) whether as a guest or registered user.

We may update these Customer Terms (and the documents referred to in them) and any aspect of the Service from time to time and will notify such changes to you by uploading details of them on the Site. You should review the Customer Terms periodically for changes. By using the site you agree to be bound by these Customer Terms. If you do not agree to these Customer Terms then please do not use the Services or any part of them.

About us

These services are operated by West Coast Partnership (WCP), TangledTartan is a brand of WCP. Our registered office address at West Coast Partnership, 71 Forfar Avenue, Glasgow G52 3JF.

Legal Disclaimer

www.tangledtartan.com is owned by WCP. The use of TangledTartan products is subject to the terms set out in this agreement. By purchasing TangledTartan products, you acknowledge that you have read and understood this agreement and the limited warranty in it, and agree to be bound by its terms and conditions. You also agree that the limited warranty is the complete and exclusive agreement between the parties and supersedes all proposals or prior agreements, oral or written, and any other communications between the parties relating to the subject matter of the limited agreement. If you have any questions before deciding to purchase please contact us.
All trademarks, product names and company names or logos sited herein are the property of their respective owners. All designs are the copyright of WCP. No permission is given by us in respect of the use of any such brand names, photographs, product names or titles or copyrights and such use may constitute an infringement of the owners’ right.

Accessing Our Services

Access to the Services is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide through the Site without notice. We will not be liable if for any reason any of the Services are unavailable at any time or for any period.
From time to time, we may restrict access to any of all of the Services, to users who have registered with us. Any personal data and other information provided by you is processed by us in accordance with our Privacy Policy. By providing any such personal data or other information you agree to the terms of our Privacy Policy.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Customer Terms.

Intellectual Property Rights

We own or are the licensee to, all right, title and interest in and to the Service, including all rights under patent, copyright, trade secret or trademark law and any and all other proprietary rights including all applications, renewals, extension, and restorations thereof. You will not modify, adapt, translate, prepare derivative works from, decompile reverse-engineer, disassemble or otherwise attempt to derive source code from part of the service.
You must not extract or otherwise use any of the content on the Site and/or Service for commercial purposes without obtaining a license to do so from us or our licensors.
We respect the intellectual property rights of others and we ask you to do the same
If you breach any of these Customer Terms your right to use the Site and/or Service will cease immediately and you must, at our option return and/or destroy any copies of the content you have made.

Disclaimer of Warranties and Limitation of Liability

a) To the fullest extent permitted by applicable laws, we disclaim responsibility for any harm resulting from your use of any part of the Service.
b) The Site is provided “as is” and “as available” and we expressly disclaim to the fullest extent permitted by law all express, implied and statutory warranties.
c) Nothing in these Customer Terms shall limit or exclude our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents or employees or for any other liability that cannot be excluded by law.



In order to buy a TangledTartan product through our website and to use some of the services, you are required to register.
When you register you will be required to provide information such as, but not limited to, your name, phone number, and email address, these must be true accurate current and complete in all instances.
Should any of your information change you must amend it accordingly, immediately in your personal online account.
We may change the registration requirements from time to time.
When you order products you will provide payment details, you must warrant that these details are valid and correct and that you are the person referred to in the billing information.

Accuracy of Content

Every care has been taken to ensure that details, descriptions, sizing, and colors are correct to the best of our knowledge. However, as our brand is applied to a variety of different materials and using a variety of different methods of application variations can occur from item to item. In some instances and dependant on the IT equipment you are using the colors you see on the screen can be slightly different from those on the product.
It must be noted that due to the range of ‘Tangles’ when you place an order for a product wearing your chosen Tangle, this product is not off the shelf but made specifically for you, as such there will be an additional time added to the delivery time that you will be advised of at checkout.
All prices displayed include VAT and exclude delivery, please read the Delivery and Returns section for more detail.


All prices shown are in US Dollars. Credit Card sales will be charged in your local billing currency by your credit card provider. West Coast Partnership is not liable for any charges your bank or credit card provider may make for overseas transactions.
From time to time data entry errors or other technical problems may result in inaccurate prices being shown, in such cases we are not required to honour this price.
If you see any prices you believe are wrong please contact us.

Import and Regulations Duty

If you order goods from our site for delivery they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for the payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.


You may link to our home page on the Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. The company expressly reserves the right to revoke the right granted in this clause for breach of these Customer Terms and to take any action it deems appropriate.
Our Site must not be framed on any other website, nor may you create a link to any part of our Site other than the home page. We reserve the right to withdraw linking permission at any time.

The Site may provide links to other websites for your information. If you use these links, you leave the Site. We have not reviewed these third party websites and we have no control over such sites or resources. We, therefore, do not endorse or make any representations about them, or any material found there or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to the Site, you do so entirely at your own risk. We accept no responsibility for third party websites or for any loss or damage that may arise from your use of them including the group gifting application which is provided by a third party.

Uploading Materials to the Site

Uploaded material must not: (i) be defamatory of any person; (ii) contain material which is obscene, discriminatory, offensive, hateful, threatening, or inflammatory; (iii) infringe any copyright, database right or trademark of any other person; (iv) be likely to deceive any person; (v) promote any illegal activity; (vi) be likely to harass, upset, embarrass, alarm or annoy any other person; or (vii) be used to impersonate any person, or to misrepresent your identity of affiliation with any person.
Any material a user uploads to the Site will be considered non-confidential and non-proprietary, and we have the right to use, copy distribute and disclose to third parties any such material for any purpose. We also have the right to disclose a user’s identity to any third party who is claiming that any material posted or uploaded by such user constitutes a violation of their intellectual property.

Viruses, Hacking and Other Offences

You must not misuse our Site or any part of the Service by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offense under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.


If we fail at any time to insist upon strict performance of any of your obligations under these Customer Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under them, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Customer Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.


If any of these Customer Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions, and provisions which will continue to be valid to the fullest extent permitted by law.

Entire Agreement

These Customer Terms and any documents expressly referred to in them constitute the entire agreement between us and supersedes and extinguishes all previous drafts, agreements, arrangements and understandings between us, whether written or oral, relating to its subject matter. Each of us agrees that neither we nor you shall have any remedies in respect of any representation or warranty (whether made innocently or negligently) that is not set out in these Customer Terms or any documents expressly referred to in them. Neither of us shall have any claim for innocent or negligent misrepresentation based upon any statement in these Customer Terms and any documents expressly referred to in them.

Force Majeure

Where we or a Seller are prevented from or delayed in carrying out obligations under these Customer Terms due to circumstances beyond our or the Seller’s reasonable control including, without limitation, acts of God, government actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, epidemic, lock-outs, strikes or other labor disputes (whether or not relating to the Seller’s workforce), or restraints or delays affecting carriers or an inability or delay in obtaining supplies of adequate or suitable materials then either our or the Seller’s (as the case may be) performance of its obligations shall be postponed to the period of time the circumstances continue.

The Laws of Scotland govern this agreement.